Terms of Use

01The Service

Nina analyzes each visit that reaches a campaign link and, according to the rules you configure — such as countries, devices and traffic sources — sends the visitor to your offer page or to your safe page. The Service also includes a dashboard with reports, domain and campaign management, and related tools.

Nina is a technical tool. You choose the campaigns, pages, offers and rules you use, and you are responsible for them.

02Eligibility and account

• You must be at least 18 years old and legally able to enter into this agreement.
• The information you provide when signing up must be accurate and kept up to date.
• You are responsible for keeping your credentials secure and for all activity in your account. Enable two-factor authentication whenever it is available.
• Tell us immediately at contact@ninacloaker.com if you suspect unauthorized access to your account.

03Plans, payment and usage limits

The Service is offered through monthly subscription plans. Each plan has limits — such as monthly clicks, domains, campaigns and supported traffic sources — shown on the pricing page and in your dashboard.

Payments are processed by our payment provider (Stripe). Card details are handled by the provider and are not stored by Nina. Subscriptions renew automatically at the end of each billing period until cancelled.

Clicks above your plan’s monthly limit count as extra clicks and are billed at the rate shown in your dashboard. If usage reaches 130% of the plan’s limit, we may pause your campaigns until the account is regularized — by paying for the extra clicks, upgrading your plan or at the start of the next billing period.

If a payment fails, we may retry the charge and limit or suspend the Service until the balance is settled.

We may change the prices or limits of the plans. Changes never affect a period you have already paid for: for active subscriptions, new prices apply from the next renewal, and we will let you know in advance.

Prices do not include taxes that may apply to your purchase, unless stated otherwise.

04Cancellation and refunds

You can cancel your subscription at any time in the dashboard. Cancelling stops future renewals, and the Service remains available until the end of the period already paid.

Where consumer protection law grants a right of withdrawal — such as the 7-day period in article 49 of the Brazilian Consumer Defense Code for purchases made online — you may cancel within that period and get a refund of the subscription amount.

Outside those cases, amounts already paid, including extra clicks, are not refundable, except where the law requires otherwise.

05Acceptable use

You are solely responsible for your campaigns, pages, offers, ads and any content you use with the Service, and for complying with the laws that apply to them — including consumer protection, advertising and data protection laws — as well as with the terms of the third-party platforms you use.

You may not use the Service to:

• offer illegal products or services, or products that require an authorization you do not have;
• commit or facilitate fraud, scams, phishing, identity theft or any deceptive practice that harms consumers;
• distribute malware, or collect passwords, payment data or other personal data without a legal basis;
• publish content involving the sexual exploitation of minors, incitement to violence or hate speech;
• infringe the intellectual property or other rights of third parties;
• attack, overload, probe, reverse engineer or bypass the security of the Service, or access it through automated means we do not provide;
• resell, sublicense or share access to the Service without our written permission.

06Review, suspension and termination

To protect the Service, its users and third parties, we may review campaigns, domains and accounts, and suspend or permanently ban them — with or without prior notice — if we identify a violation of these Terms, a risk of fraud or abuse, chargebacks, non-payment, or an order from a competent authority. Whenever possible, we will tell you the reason by email.

You may close your account at any time. After termination, your data is deleted or anonymized as described in the Privacy Policy, except where the law requires us to keep it.

07Visit data and logs

To filter traffic and show reports, the Service records technical data about each visit to your campaigns — such as IP address, user agent, device, approximate location, referrer, date and time, and the decision taken. You are the controller of this data, and Nina processes it on your behalf, as explained in the Privacy Policy.

You are responsible for informing the visitors of your pages about the processing of their data, as required by the law that applies to you.

08Availability and changes to the Service

We work to keep the Service available and secure, but it is provided “as is” and “as available”. Interruptions may happen because of maintenance, updates or events outside our control.

We may add, change or remove features. If a change significantly reduces what you paid for, we will notify you in advance.

09Intellectual property

The platform, software, brand, design and content of Nina belong to us or to our licensors. Subject to these Terms, we grant you a limited, non-exclusive and non-transferable license to use the Service while your subscription is active.

You keep all rights to your content and data, and you allow us to host and process them to the extent needed to provide the Service.

10Limitation of liability

To the extent permitted by law, Nina is not liable for indirect or consequential damages, loss of profits, revenue or data, or for decisions made by third parties — including restrictions, rejections or suspensions of advertising accounts.

To the extent permitted by law, our total liability related to the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

Nothing in these Terms limits rights that consumer protection law guarantees and that cannot be waived.

11Indemnification

You agree to indemnify Nina for losses, damages and expenses, including reasonable legal fees, resulting from your use of the Service, from your content, or from a violation of these Terms or of the law.

12Changes to these Terms

We may update these Terms. The new version will be published on this page with its date and, for significant changes, we will notify you by email or in the dashboard before they take effect. If you keep using the Service afterwards, you accept the new version.

13Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of São Paulo, Brazil have jurisdiction over any dispute, except where the law allows a consumer to file the claim where they live.

14Contact

Questions about these Terms: contact@ninacloaker.com.